Our Reviews
Paul S|2020 Chevrolet Colorado
Confirmed Service Customer
5/13/2025
Done the job in a fairly timely time
CLARKRANGE, TN
Stewart R|2018 GMC 1500 Sierra
Confirmed Service Customer
5/15/2025
My visit was for a leaking driveshaft seal. I bought an extended warranty when I purchased the used vehicle. The service advisor contacted the warranty company and got my leak covered, after spending 45 minutes on hold. Steve, the service advisor contacted, went about and beyond. Also, a mechanic found my oil cooler hoses were also leaking. Steve was able to get it covered, too. Great job!
HERRIN, IL
David A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/16/2025
Easy drop-off, kept me informed, simple pick-up. Thanks!
MARION, IL
Helen H|2019 Buick Envision
Confirmed Service Customer
5/16/2025
Service time was good. Waiting area was comfortable. Staff was courteous.
HERRIN, IL
William S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/18/2025
great dealer ship fast very nice
GALATIA, IL
Melvin S|2015 Chevrolet Malibu
Confirmed Service Customer
5/18/2025
The service was right on time and I was even allowed to use a small office to do my office work while waiting for the service work to be completed. THANK YOU MARION CHEVROLET SERVICE TEAM!!
MARION, IL
Shirley T|2023 Buick Envision
Confirmed Service Customer
5/19/2025
Very friendly and helpful
HERRIN, IL
Tayanna W|2021 Chevrolet Blazer
Confirmed Service Customer
5/25/2025
Steve the service guy was very passive. He was short with a attitude. I showed him evidence to back up my concern on my vehicle and he absolutely dismissed it. Told he about the last service how they left caps off that could have cause the vehicle engine to blow and no responds. Dismissed but noted.
MARION, IL
Martin M|2023 Buick Enclave
Confirmed Service Customer
6/8/2025
Service advisor talking to me and someone else on phone . Seems like I was not welcomed.
BENTON, IL
Kevin D|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/11/2025
Nick Ronketto and Rob Houston made the car buying process very streamlined and easy.
CARTERVILLE, IL
William M|2023 Buick Envision
Confirmed Service Customer
6/15/2025
It went very well 😁
DAHLGREN, IL
Brenda D|2021 GMC Acadia
Confirmed Service Customer
6/21/2025
Nick was very nice and found the Terrian I wanted everyone was very nice.
HERRIN, IL
Brenda D|2021 Chevrolet Equinox
Confirmed Service Customer
7/1/2025
Service Dept. is always helpful and ready to serve your needs.
GALATIA, IL
Sherry B|2024 Chevrolet Tahoe
Confirmed Service Customer
5/13/2025
Friendly
MARION, IL
Robert S|2025 Chevrolet Traverse
Confirmed Sales Customer
5/14/2025
Nick was amazing, super helpful, and informative. His customer service was part of why I ended up getting a Traverse instead of going for an Atlas, Santa Fe, or alternative. He makes the whole process stress-free. Great guy to work with.
HARRISBURG, IL
Thomas R|2026 GMC Terrain
Confirmed Sales Customer
5/20/2025
It was good experience at the dealership thank for all help.
W FRANKFORT, IL
Susan S|2018 Chevrolet Equinox
Confirmed Service Customer
6/10/2025
Always friendly and always efficient!
ELDORADO, IL
Jamie R|2025 Chevrolet Traverse
Confirmed Sales Customer
6/14/2025
My salesman Doug Uzzle, was kind, knowledgeable, and never pushy like your typical car salesman. He listened and answered questions and was extremely responsive throughout.
WEST FRANKFORT, IL
Mark P|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/18/2025
Nick was awesome to work with.
MARION, IL
Nancy B|2015 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
I've been coming here for 8 years since I bought my chevy in 2017. I came in for an oil change and tire rotation. Steve always goes above and beyond he included the 15 point check and said everything looks in order. Awesome!!
GOREVILLE, IL
James C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/26/2025
They always do an excellent job. Very nice staff.
BUNCOMBE, IL
Ryan T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2025
Very efficient and professional, went above and beyond my expectations. I will definitely remember this when we need a new vehicle.
MOUNT VERNON, IL
James R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/16/2025
Everything went well. Good experience as always.
MARION, IL
Brad M|2024 Buick Envision
Confirmed Service Customer
7/23/2025
Greeted with a smile. Fast work
HERRIN, IL
Arthur K|2017 GMC Canyon
Confirmed Service Customer
7/25/2025
Service department went over and above to help me
CARRIER MILLS, IL
Richard M|2023 GMC Acadia
Confirmed Service Customer
7/30/2025
Everything was satisfactory.
HERRIN, IL
Lauren W|2025 Buick Enclave
Confirmed Service Customer
8/1/2025
Wonderful!!! Ryan is professional and I feel like family
BUNCOMBE, IL
David K|2024 Buick Encore GX
Confirmed Service Customer
7/2/2025
Very w
STONEFORT, IL
Michael C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2025
Curtis was amazing. He was incredibly busy and made each person feel important , throughout our whole experience. I would recommend Curtis to others anytime.
JOHNSTON CITY, IL
Brenda W|2023 GMC Terrain
Confirmed Service Customer
7/4/2025
Excellent customer service!!
ENERGY, IL
John S|2024 Chevrolet Colorado
Confirmed Service Customer
7/9/2025
Everything was great - scheduling, timing, friendliness and efficiency of the service team.
HARRISBURG, IL
Allen H|2026 GMC Terrain
Confirmed Sales Customer
7/16/2025
Nick the salesman was very nice and easy to talk too. He wasn't overbearing and told us what he had available. He worked for us to get a good deal worked out.
CAVE IN ROCK, IL
Howard L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/17/2025
Service department did a good job. But the whole purpose of buying a new vehicle is dependability, only 14,000 miles and put me afoot ! NOT impressed with their dependability.
MARION, IL
Gary P|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/21/2025
There was no pressure. We were able to test drive and given time to discuss our decision.
MARION, IL
Kathy H|2024 GMC Terrain
Confirmed Service Customer
7/25/2025
Very friendly and quick.
HARRISBURG, IL
Crystal D|2025 Chevrolet Equinox
Confirmed Service Customer
7/31/2025
Friendly and great service
HARRISBURG, IL
John R|2023 Buick Encore GX
Confirmed Service Customer
8/13/2025
In and out on time. Friendly customer service.
CAMBRIA, IL
James R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/20/2025
Very pleased.
MARION, IL
Kevin C|2010 GMC Sierra
Confirmed Service Customer
8/23/2025
Hassle free
MARION, IL
Chris N|2025 Chevrolet Trax
Confirmed Sales Customer
9/8/2025
It was great and Royce is the guys to come see
HERRIN, IL
Brandon M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/18/2025
Service center is just awful. The people are okay. The waiting room, amenities, and just overall level of care of your customers is awful. To spend 80k on a vehicle and then when I call, schedule service, and show up at my appointment. They always seem completely confused as to who I am. It would make sense to just take a little initiative to treat customers kindly. Know who they are before they come in and greet them because… well they made an appointment so you should know who they are and what they are driving…. Update the waiting room, take some pride in the dealership. The chairs have been the same ones since you probably built the place. It looks dated and old and must and just nasty.
MARION, IL
Derek W|2025 Buick Envista
Confirmed Sales Customer
8/12/2025
It was easy no hassle or pressure
KEVIL, KY
Lanie B|2025 GMC Acadia
Confirmed Sales Customer
8/21/2025
Zach was great to work with. I had a tight timeline, and he prepared everything ahead of time. They suggested the Xylon protection, and that was also a very simple process. Zach and the Marion Chevrolet team were professional, easy to work with, have answered all of my questions, and I highly recommend them.
LOUISVILLE, IL
David S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
I have great trust in Andy Short, my technician. He always does a great job. He has the education, training, and experience to create great value for your customers.
CARTERVILLE, IL
Ernest P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/8/2025
They got my truck in and got the bed cover put on and did an excellent job .
CARRIER MILLS, IL
Douglas B|2026 Chevrolet Traverse
Confirmed Sales Customer
9/8/2025
I had a fantastic experience at Marion Chevrolet. Their team went above and beyond to find the exact 2026 Chevy Traverse I wanted. The staff was helpful, communicative, and made the whole process smooth and enjoyable. Highly recommend!
MARION, IL
Adeline O|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/14/2025
Nichoel was professional and polite!! Always!
DONGOLA, IL
Brooke T|2026 Chevrolet Equinox
Confirmed Sales Customer
9/15/2025
Curt was great, and all the other sales associates that helped us if he was with someone else were also!
JONESBORO, IL
Cynthia M|2025 Chevrolet Trax
Confirmed Service Customer
9/17/2025
Ryan Moore does a great job of taking care of the people that comes in. More so then I can say for others.
MARION, IL
Danny Y|2025 Chevrolet Trax
Confirmed Service Customer
9/17/2025
Work was done quickly. Friend staff.
DESOTO, IL
Frank E|2024 GMC Terrain
Confirmed Service Customer
9/17/2025
All went well.
DAHLGREN, IL
Bill J|2025 GMC Sierra 1500
Confirmed Sales Customer
9/23/2025
I found a truck I really liked. I worked with Doug and Chris. I got what I thought was a fair deal and I bought the truck. This was the 2nd vehicle I bought here with Doug.
CARTERVILLE, IL
James B|2025 Chevrolet Trax
Confirmed Sales Customer
10/7/2025
Royce was great, and the whole experience was seamless with no issues.
CARBONDALE, IL
Mark E|2025 Buick Enclave
Confirmed Service Customer
10/8/2025
I had a coupon for my service - it was not acknowledged. Just taken and put to the side. Price remained the same. If the coupon was not valid a comment telling me that would have been helpful. In hindsight I should have asked. Probably won’t go back
W FRANKFORT, IL
Kenneth G|2025 Buick Envision
Confirmed Sales Customer
10/13/2025
As I had never driven this vehicle, no one showed me about all the different features. I had to go and ask someone how to put into gear before I could leave.
CREAL SPRINGS, IL
Priscella C|2021 Buick Encore GX
Confirmed Service Customer
10/16/2025
Personal treatment with information and recommendations were given. Friendly courteous people made the visit pleasant.
MURPHYSBORO, IL
Lynn E|2024 Buick Enclave
Confirmed Service Customer
10/23/2025
Went to pick up my 2024 buick enclave, keys w we re locked in car. Really
CARTERVILLE, IL
Patricia C|2026 Buick Encore GX
Confirmed Sales Customer
10/28/2025
Everyone was very friendly and helpful. I will definitely go back to see Royce when I trade cars again.
HARRISBURG, IL
Carley P|2021 GMC Terrain
Confirmed Service Customer
11/19/2025
Always great service, been a loyal customer for 10+ years.
HERRIN, IL
Maureen Z|2025 Buick Envista
Confirmed Sales Customer
11/19/2025
Great experience! Everyone on the staff was so kind and Nick the salesman was so helpful and knowledgeable. No pressure!
NASHVILLE, TN
Terry L|2024 GMC Terrain
Confirmed Service Customer
11/20/2025
Employees were friendly and courteous.
MARION, IL
David S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/4/2025
Andy Short always does a great job and is really great with customers.
CARTERVILLE, IL
Carmella D|2018 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Great
MARION, IL
Brandon M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/7/2025
Scatter brained, no organization. Not sure how hard it is to know returning customers, their vehicles, and service history. I buy my third vehicle in a row from here, this time a 90k truck and they still treat you with less of a welcome than the DMV. I ask “did you rotate my tires last time, because if not I’d like it this time” the response is “I have to check you in first” then never mentions anything else about it.
MARION, IL
Brenda W|2023 GMC Terrain
Confirmed Service Customer
12/8/2025
Great customer service!!
ENERGY, IL
Stacy H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/9/2025
Quick service
ENERGY, IL
Janet O|2024 Buick Enclave
Confirmed Service Customer
12/18/2025
Getting my service appointment was so easy! Got my appointment when it worked with my schedule. Staff was friendly and helpful!
MARION, IL
Lawanda F|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/9/2026
It was fine I was in and out in an hour that was great
MARION, IL
Brad M|2024 Buick Envision
Confirmed Service Customer
1/10/2026
They did great
HERRIN, IL
John S|2024 Chevrolet Colorado
Confirmed Service Customer
1/12/2026
Everything was fine. The service advisor was friendly and helpful. The service tech performed the basic service and tire rotation efficiently.
HARRISBURG, IL
Wesley B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/19/2025
Absolutely painless. Great experience
MAKANDA, IL
Daniel D|2025 Buick Encore GX
Confirmed Service Customer
10/13/2025
Nicole the clerk on duty was rude. The repairman completed the task of installing a new back up camera satisfactory on a new vehicle.
BENTON, IL
Mary D|2019 Buick Encore
Confirmed Service Customer
10/20/2025
friendly, trustworthy
CYPRESS, IL
Roger C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/27/2025
All good just didn’t give me a temporary tag, driving around without it
LEITCHFIELD, KY
Marc H|2024 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
It was pleasant.
HARRISBURG, IL
Richard F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
The gentleman at the service counter is always pleasant and helpful
HARRISBURG, IL
Gary D|2019 Chevrolet Colorado
Confirmed Service Customer
11/24/2025
Excellent service, gentleman behind counter was very nice and courteous. Vehicle was given an oil change and tire rotation. Done very quickly and well.
HERRIN, IL
Elizabeth P|2024 GMC Yukon
Confirmed Service Customer
12/10/2025
The service department is AMAZING and very helpful!!
GOREVILLE, IL
Bruce C|2021 GMC Acadia
Confirmed Service Customer
12/26/2025
Everything was fine except for some scarring on the wheels.
CARTERVILLE, IL
Steve M|2022 Buick Envision
Confirmed Service Customer
1/5/2026
Our salesperson, Zach, was very professional and spent much time with us explaining the Buick features. Chris Hughey, the finance manager, was also extremely helpful in explaining the financial details of the sale. It was a great buying experience!
SAVOY, IL
James W|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/7/2026
Fast, efficient and priced right
CREAL SPRINGS, IL
Ralph S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/7/2026
All good
WHITTINGTON, IL
Bruce C|2021 GMC Acadia
Confirmed Service Customer
1/8/2026
Good service, good price
CARTERVILLE, IL
Gary C|2023 GMC Acadia
Confirmed Service Customer
1/9/2026
Great service, fixed our problem
CHESTER, IL